One Stop Worldwide

0330 333 8784

How Storage Works
How Moving Works

FAQs


  • Can I use my own boxes for storage?

    Yes.


  • Can I use my own boxes for shipping?

    We recommend using our boxes which you can order when booking.

  • Can I store and ship furniture and other bulky items?

    No.

    We are a storage/shipping by the box company, meaning we only accept items that fit into suitcases or boxes.


  • Where do you store my boxes/suitcases?

    At one of our highly secure, fully insured, 24 hour staffed, climate controlled storage facilities.


  • How are my boxes/suitcases transported?

    Using our a combination of our own fleet of vehicles and various partners.


  • What insurance is offered with storage/shipping?

    £150 cover per box in case of loss in transit is included in the price.

    Insurance cover of up to £100 per box is included in the price and covers your boxes during transit and storage.


  • What can I store and ship with you?

    Pretty much anything that is safe, as long as it fits into a box.

    Our how to pack guide is essential reading.


  • What is your minimum/maxmimum storage period?

    We have no maximum storage period. Our minimum storage period is 1 week.


  • Can I use different collection and delivery addresses for storage?

    Yes, of course.

    In fact, we can return your boxes/suitcases to any UK address at no additional cost after storage.


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