One Stop Worldwide

0330 333 8784

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Slow International
Shipping
(Coming soon...)

FAQs


  • Can I use my own boxes for storage and shipping?

    We recommend using our freely provided boxes.

    Our strong shipping and storage boxes are provided free of charge and so we do not normally need to accept customers' own boxes for storage and shipping. If you have a compelling reason to use your own storage or shipping boxes then please call us. When we do accept customer's own storage or shipping boxes they are uninsured and subject to additional terms and conditions and uninsured.


  • Can I store and ship furniture and other bulky items?

    No.

    We are a storage/shipping by the box company, mneaning we only accept items that fit into suitcases or boxes.


  • Where do you store my boxes/suitcases?

    At one of our highly secure, fully insured, 24 hour staffed, climate controlled storage facilities.


  • How are my boxes/suitcases transported?

    Using our a combination of our own fleet of vehicles and our partners UPS, TNT, and DPD.


  • What insurance is offered with storage/shipping?

    £100 cover per box is included in the price

    Insurance cover of up to £100 per box is included in the price and covers your boxes during transit and storage.


  • What can I store and ship with you?

    Pretty much anything that is safe, as long as it fits into a box.

    Our how to pack guide is essential reading.


  • What is your minimum/maxmimum storage period?

    We have no maximum storage period. Our minimum storage period is 1 week.


  • Can I use different collection and delivery addresses for storage?

    Yes, of course.

    In fact, we can return your boxes/suitcases to any UK address at no additional cost after storage.


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